88cepat Privacy Policy

This page describes what data we collect when you use 88cepat and how we keep that data protected. We operate a gaming and sportsbook platform serving supported jurisdictions, and we handle your personal information with care — complying with applicable privacy law and industry security standards.

When you register with 88cepat, open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and place wagers on football, live-dealer tables, slots, or esports, we collect certain information. We use that data to verify your identity, process payments, prevent fraud, and provide customer support. We do not sell your data to third parties and do not use it for marketing without your consent.

Our privacy commitments apply to all users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions where our services are available under local law. If you have privacy questions or want to access, correct, or delete your data, contact our support team.

What data we collect on 88cepat

We collect personal information in two ways: data you provide directly and data we gather automatically from your interactions.

Information you provide: When you register, we collect your email, phone number, full name, date of birth, and residential address. We require identity verification, so you upload a photo ID (KTP, passport, or driver's license) and proof of residence (utility bill or rental agreement). When you deposit, we collect payment method details — either your e-wallet credentials (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank account information for virtual-account transfers (mobile banking, local payment, online payment, e-wallet). We do not store full credit card numbers; payment processors handle that securely.

Information collected automatically: We log your IP address, device type, browser, and operating system when you access 88cepat. We track your game activity — what games you play, when you play, how much you wager, and your results. We monitor your account login times and locations to detect unauthorized access. We use cookies and similar technologies to remember your preferences and session information.

Your identity documents are encrypted

We encrypt all uploaded documents (ID and proof of residence) and store them separately from your account data. Only our verification team accesses these files for KYC purposes.

How we use your data on 88cepat

We use the data we collect for specific purposes:

Account verification and KYC: We verify your identity to comply with anti-money-laundering regulations and prevent fraud.
Payment processing: We share payment information with our payment processors to complete deposits and withdrawals securely.
Account security: We monitor login activity, detect suspicious behavior, and prevent unauthorized access to your account.
Game operations: We track your bets, settle results, and calculate your cashback and promotions fairly.
Customer support: We use your contact information and account history to respond to your inquiries and resolve disputes.
Legal and regulatory compliance: We retain records as required by applicable law and provide information to authorities if legally compelled.

We do not use your data for marketing purposes unless you explicitly opt in. You can manage your email and notification preferences anytime in your account settings.

Third-party processors we work with

Our operations involve third-party service providers. We share data with them only as necessary:

Payment processors: We work with licensed payment companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions, plus bank virtual accounts. They process your payment information securely and do not store it on 88cepat servers.
Identity verification providers: We use third-party services to verify your uploaded ID and proof of residence. These services comply with international data-protection standards.
Hosting and cloud providers: Our servers may be located outside your jurisdiction (potentially in Asia, Europe, or North America). These providers sign data-protection agreements with us and access only technical server data, not your personal information.
Customer support platforms: We use encrypted support systems to store chat and email conversations. Your data remains encrypted at rest.
Regulatory reporting: We may share aggregated data (not personally identifiable) with gaming authorities as required by law.

No Sale of Data: We do not sell your personal information to third parties. We do not share your data with advertisers, data brokers, or marketing companies without your explicit consent.

Cookies and tracking on 88cepat

We use cookies to improve your experience on 88cepat. Cookies are small text files stored on your device that help us remember your login, preferences, and browsing history.

Essential cookies: These are required for 88cepat to function — login sessions, security tokens, and fraud detection. You cannot disable these.

Analytics cookies: We use tools like Google Analytics to understand how players use our platform — which games are popular, where players come from, how long they play. This data is anonymized and helps us improve our service. You can opt out of analytics in your browser settings.

Advertising cookies: We do not use targeted advertising cookies on 88cepat. We do not track you across other websites for marketing purposes.

Your rights on 88cepat

You have the right to:

Access your data: Request a complete copy of all personal information we hold about you.
Correct your data: Update inaccurate or incomplete information in your account profile.
Delete your data: Request deletion of your account and associated data, subject to legal retention requirements.
Data portability: Request your data in a portable format if you want to move to another service.
Withdraw consent: Opt out of non-essential communications and analytics tracking anytime.

To exercise any of these rights, contact our support team at 88cepat. We will respond within 30 days. If you believe we have misused your data or violated your privacy, you may lodge a complaint with your local data-protection authority.

How long we keep your data

We retain your personal data for as long as your account is active. Once you close your account, we delete or anonymize most data within 90 days, except where law requires us to retain it longer (typically 5 to 7 years for financial and anti-money-laundering records).

Payment records, identity documents, and transaction logs are kept for the duration required by Indonesian financial regulations and any other jurisdiction where we operate. We do not delete this data sooner, as it is necessary for fraud prevention and regulatory compliance.

How we protect your data on 88cepat

We employ industry-standard security measures to protect your information from unauthorized access, alteration, or loss:

Encryption of all data in transit (HTTPS/TLS) and at rest on our servers.
Regular security audits and penetration testing by third-party experts.
Limited access to sensitive data — only staff who need it for their role can access it.
Two-factor authentication available for your account.
Monitoring and alerting for suspicious login attempts and account activity.

While we maintain strong security practices, no system is completely risk-free. If you suspect a data breach or unauthorized access to your 88cepat account, contact our support team immediately.

Privacy and jurisdiction on 88cepat

Our privacy practices comply with applicable law in the jurisdictions where we operate. If you reside in a jurisdiction with specific privacy laws (such as Indonesia's Law No. 27 of 2022 on Personal Data Protection), we comply with those requirements.

If our company transfers your data internationally (such as to our cloud servers), we ensure the transfer complies with applicable law and that your data receives equivalent protection.

If you have privacy questions specific to your jurisdiction, contact our support team. We can explain how our practices align with local law in Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions where we operate.

Legal

Contact us about privacy

If you have questions about our privacy practices, want to exercise your data rights, or believe we have mishandled your information, contact our support team. We are available during business hours (9 AM to 5 PM Jakarta time, Monday to Friday) via live chat, email, or phone. Our team in Jakarta, Surabaya, Bandung, Medan, and Semarang can assist in English or Indonesian.

We will respond to privacy inquiries and data-access requests within 30 days. If you submit a formal data deletion request, we will delete your account and associated data within 90 days (except where we are legally required to retain it).

This privacy policy is effective as of the date you see on our website. We may update it from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on 88cepat. Your continued use of our platform after such notice constitutes acceptance of the updated policy.